A note to the web designers of the world
Mar. 25th, 2008 06:14 pmDear web designers:
People have other things to do than look at your page all day. Just because you think your form can be filled-in in five minutes flat doesn't mean I'm going to. I may take a phone call in the middle of it. Or take a minute to create a new email address to give you. Or bury your page among the other hundred or so tabs I may have open at any given moment. It may take me a half-hour to finally hit the submit button on your five-minute form. It may take me a month. The only thing you achieve by putting timeouts on forms it piss customers off.
People have other things to do than look at your page all day. Just because you think your form can be filled-in in five minutes flat doesn't mean I'm going to. I may take a phone call in the middle of it. Or take a minute to create a new email address to give you. Or bury your page among the other hundred or so tabs I may have open at any given moment. It may take me a half-hour to finally hit the submit button on your five-minute form. It may take me a month. The only thing you achieve by putting timeouts on forms it piss customers off.
no subject
Date: 2008-03-26 12:53 am (UTC)